At some point in your career you are likely to run into someone who talks behind your back. The antidote to negative gossip: Two do's and one don’t: 1) Talk to the person directly; 2) Get to know the people around the gossiper; 3) Don't start gossiping in response.
One of the biggest misconceptions about how leaders talk to people is that they are supposed to be "nice." It's not about being nice! It's about using the right tools to come across clearly and not shut people down - for some that can be harder than it sounds! Use these tools: 1) Manage your tone 2) Frame it so they can hear you 3) Be specific.
It happens to all of us. We screw up something and then have to fix it. Often "fixing it" means having a tough conversation. Many people don't like to do that, and they certainly don't like anticipating it. Here are three tools for you to help set yourself up for success: 1) Learning lab; 2) Label; 3) Forgive yourself.
Stepping into a much larger role is exciting and nerve-wracking. It requires you to expand yourself - to get as big as the new job. You need to scale your leadership. That may sound good, but what does that really mean? Three things to do: Three tools for you: 1) Set the big picture; 2) Scale your communication; 3) Reshape your network.
You've put your time into your functional area, you've achieved some success, and then sometimes it hits you: you want something broader, something more, something different. It's time to transition your career! Even though you might feel daunted, there are ways to do that, even when you are advanced in your career. Three tools for you: 1) Build your skills; 2) Translate your experience; 3) Engage your network.
Being smart and great at your job is only part of the equation for success - and not the biggest part. You also need to have credibility and the support of those around you. Getting that support - especially if, sadly, you have alienated people already - takes effort. Three tactics to help: 1) Get sponsors; 2) Create positive buzz; 3) Challenge productively.
Having business confidence is essential to getting you to the executive ranks and making you successful once you are there. Confidence has two related but distinct aspects: feeling confident and coming across as confident. Three tools will help you get both: 1) increase your knowledge base; 2) get validation; 3) stand your ground.