At some point in your career you are likely to run into someone who talks behind your back. The antidote to negative gossip: Two do's and one don’t: 1) Talk to the person directly; 2) Get to know the people around the gossiper; 3) Don't start gossiping in response.
Conflict. So many people think that they have to contain conflict, resolve conflict and prevent conflict. And, if they would only hone their influence skills, they could prevent conflict. Wrong. Today's article underscores that 1) conflict is inevitable, 2) so make sure you pick the right fight, and 3) learn from the experience.