One of the biggest misconceptions about how leaders talk to people is that they are supposed to be "nice." It's not about being nice! It's about using the right tools to come across clearly and not shut people down - for some that can be harder than it sounds! Use these tools: 1) Manage your tone 2) Frame it so they can hear you 3) Be specific.
Executive presence is one of those terms that people throw out there and then have trouble describing. We all know one thing: executive presence matters. Today's article focuses on 3 ways to get your arms around executive presence (these are well researched by Sylvia Ann Hewitt, Center for Talent Innovation): 1) Gravitas 2) Communication 3) Appearance.
Conflict. So many people think that they have to contain conflict, resolve conflict and prevent conflict. And, if they would only hone their influence skills, they could prevent conflict. Wrong. Today's article underscores that 1) conflict is inevitable, 2) so make sure you pick the right fight, and 3) learn from the experience.